TNT switch not working

[Redpaul1970]

I’ve followed the link via the text message from EE to activate TNT. I select my email address then set up an account with TNT. When I  log into the TNT app it says I need to upgrade my subscription. Any suggestions?

[James_B]

Hi @Redpaul1970,

I'm sorry to hear you're having problems activating your discovery+ subscription.

Please get in touch with Technical Support so a member of the team can make sure everything is set up correctly on our side.

Thanks 🙂

James

[Redpaul1970]

Thanks for the reply James. Unfortunately I’m hard of hearing so I can’t call customer support via the link you provided. I’ll keep trying the help page until the Live Chat option pops up. 

[James_B]

Hi @Redpaul1970,

Our Live Chat Team will be happy to help when you get connected.

You can start a chat direct from our get in touch page.

Please let us know how you get on.

James