I am having issues with activating tnt sports, i get " there is a technical" fault after I have entered the OTP. There seems to be lots of posts about this but no actual fix.
I have tried what other posts have sugguested but it didnt work for me.
Thanks for letting us know what you've tried so far @Leeblackman. I'd recommend reaching back out to our team and asking to raise a complaint, due to you already having had to call, and this not being resolved. If you have already raised a complaint then this can be re-opened at any time within a 28 day period, if it has not been resolved.
I am having this issue, was it ever fixed. I have rang EE serveral times but they told me there was a server fault and was being looked into, looks like its a long standing issue.
Ive got exactly the same issue spent about 3-4 hours in total speaking to EE, TNT Sport and Discovery+ both the latter two stated its a EE problem. I’m sick to death of the service offered by EE and will be leaving them when my contract finishes in December. A joke of a company!
I am sorry you are having an issue with your discovery+ activation, is it through your EE mobile plan you have it added or some other way? If so does the add-on show active within your list of mobile add-ons?
If it is ee.co.uk/tntsports you are visiting and entering the OTP and getting an error, have you tried on other browsers and devices? As well as on both 4G and WiFi connections to help rule out any issues on any of those?
Yes it is through my EE mobile plan, I have tried all of below and nothing has worked including speaking to TNT SPorts and Discovery + with the latter stating it's a EE issue where the link to discovery + is failing.
Thanks for letting us know what you've tried so far @Leeblackman. I'd recommend reaching back out to our team and asking to raise a complaint, due to you already having had to call, and this not being resolved. If you have already raised a complaint then this can be re-opened at any time within a 28 day period, if it has not been resolved.
