TNT Sports on discovery+, how to activate?

[barbara112]

I don't have ee mobile number so how I can active my discovery+ from EE subscription? 

[Michael_D]

Hi @barbara112 

Welcome to the community.

Do you currently have EE TV and are looking to activate the discovery+ subscription included in that?

Michael

[barbara112]

Yes



Sent from my Galaxy

[barbara112]

Yes

[Alex_H · Accepted solution]

@barbara112 If you login to your online account, select Plans and Subscriptions> Manage TV & Sport, do you see Discovery+ there with an activate button below, if so click that and follow the activation process to get setup. 

The activate discovery+ button about halfway down this page should take you directly to the activate button if you are having an issue finding it in your online account.

Alex

[barbara112]

Yes I trying to do this way but unfortunately got this message
Something went wrong while applying your Partner offer to your existing discovery+ account.


Sent from my Galaxy

[Michael_D]

Thanks @barbara112 

Was that the same in the EE app and when logged into the EE website?

Michael

[barbara112]

Yes



Sent from my Galaxy

[Michael_D]

If it is doing the same on both, I'd recommend giving our customer service guides a call @barbara112.

They'll be able to bring up your account and see if they are able to get it added for you.

Michael