TNT SPORTS HBO MAX 4K ISSUES

[hamzahussain9]

Hi everyone,

I’m hoping someone can clarify something regarding TNT Sports on HBO Max through EE.

My EE plan includes Inclusive Extra – TNT Sports on HBO Max, and from the information shown on my account, it appears that I should be able to watch TNT Sports with features including 4K/UHD where available.

However, when I sign into the HBO Max app using my EE/TNT Sports entitlement, I don’t seem to have the option to watch TNT Sports in 4K UHD. The streams appear to be limited to HD, even when the event itself is available in UHD.

I’ve attached a screenshot showing what my EE account says I’m entitled to.

Has anyone else with the EE Inclusive Extra TNT Sports on HBO Max package managed to get TNT Sports in 4K/UHD through the HBO Max app?

Is 4K/UHD supposed to be included with this EE entitlement, or does it require a different HBO Max/TNT Sports subscription or add-on?

Any advice would be appreciated, especially from EE if they can confirm exactly what quality is included.

Thanks!

[Alex_H · Accepted solution]

Hi @hamzahussain9,

Welcome to the EE Community

Yes the TNT Sports on HBO Max inclusive extra via your mobile plan does include access to 4K/UHD quality content. For content that is broadcast in UHD there will be two separate streams so you have to make sure to select the UHD labelled one. 

If now in the HBO Max app you search for the Community Shield you should see two separate stream replays, one for HD and one for UHD. 

Alex