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Roaming

mjenks
Explorer

‎12-08-2022 11:38 AM

I am heading to Spain if I activate a pass is it from the date I activate? I only need it for 3 weeks will I need to cancel after that?

0 Helpful
2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

‎12-08-2022 12:14 PM

@mjenks yes that is correct, and if you do not need it after three weeks, you can cancel it.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎12-08-2022 02:35 PM

The Roam Abroad Pass is charged pro-rata from the day you order it (text ROAMING PASS to 150) to the day you cancel it (text STOP ROAMING PASS to 150). You do start by paying up to the next bill date. Then in the billing month you cancel it you will get a rebate for the days after you cancel.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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