Roaming in USA
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28-09-2024 02:37 PM
Later in the year I will be travelling to the USA, the Travel Data pass will give me data but not the ability to text, does this mean I have to buy the Roam Abroad pass as wellas the Travel Data Pass? Can't seem to get to speak to anyone at EE all automated responses! Can anyone advise please?
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28-09-2024 02:52 PM
Hi @linedancer
Are you on EE PAYG or pay monthly contract.
The travel data pass is data only.
The roam abroad pass is what you need on pay monthly contract https://ee.co.uk/help/mobile/roaming/roam-further-pass
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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28-09-2024 03:13 PM
You wouldn't need the Travel Data Pass when you have bought the Roam Abroad Pass as it covers all your UK allowances, not just data.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
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28-09-2024 03:34 PM
I've been to the USA twice and used the roaming further pass so I'd day that's your best option it's a bit pricey at £25 but the speeds you get from AT&T and T-Mobile are really good i had no issues when I was there
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28-09-2024 04:43 PM
Thank you, I am pay monthly. In this country I have 1GB as my allowance which is fine for me but wondered if I would need more when away and the add-ons seem to suggest they are for the EU, that's why I wondered if I would have to get the Travel Pass in order to get more data?
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28-09-2024 05:22 PM
Only you would know whether you're likely to use more data whilst travelling, but if your 1GB UK allowance runs out whilst abroad you can purchase your chosen data add-on at the time.
You can't use mobile data whilst roaming, without an add-on covering it.

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