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Refer a friend

TINYDI61
Investigator
Investigator

‎03-10-2022 08:40 AM

I referred a friend in July 2022, we were promised £25 each Amazon vouchers after 45 days and he paid 2 bills. All done, still no vouchers! Despite going on chat every week only to be fobbed off with excuses! How unfair to promote this and not carry it through! I am so angry. Anyone had the same trouble??

0 Helpful
13 REPLIES 13
TINYDI61
Investigator
Investigator
In response to TINYDI61

‎03-10-2022 12:30 PM

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It hasn't been chased up. I work, and don't relish sitting on the phone explaining,  again, just to be told to go away!
James_B
EE Community Manager
EE Community Manager
In response to TINYDI61

‎03-10-2022 01:31 PM

Hi @TINYDI61,

I've send you a private message. Please check your inbox and get back to me when you have a moment.

Thanks

James

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bebsana
Investigator
Investigator

‎20-10-2022 08:22 PM

Did you get this sorted?! It's unbelivable that so called "EE Community Support Team" don't seem to be aware of the amazon voucher promotions and keep asking customers to send proof?! Absolutely shocking. 

0 Helpful
gazzeruk
Investigator
Investigator

‎28-10-2022 07:05 PM

@TINYD161 I feel your pain James. I’ve experienced awful customer service from EE too. I don’t think people on here suggesting you call 150 is going down with you very well either. I can see you’ve spent hours on the phone with them already - Good luck, I hope you get it sorted. I suggest you make comments on social media about them (Twitter or Facebook). 

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