Perks nhs

[Shaz741]

Hi Alex 

I also can’t log into my EE perks account, I tried changing the password but it’s not sending the link to my email. 

please help 😊

[James_B]

Hi @Shaz741,

Welcome to the EE Community. 🙂

Which error message do you see when trying to log in to the Perk Portal?

James

[Shaz741]

Hi 

it doesn’t recognise the password so I have tried do do password reset but it’s not sending the link to my email 

[James_B]

Could you have originally registered with a different email address @Shaz741?

It won't necessarily be the same one you use to log in to My EE.

James

[Nikhowe]

Also having same trouble..it's frustrating..no link. And same.email used 

[Katie_B]

Hello @Nikhowe. 

Welcome to the community. 

I am sorry to hear you have not received your link. 

When you have a moment please check your inbox. 

Katie

[Nikhowe]

Thankyou, do you mean my email?

[Leanne_T]

Hi @Nikhowe 

Thanks for sending the private message with the details for the perk team to get this looked into. 

Leanne. 

[Nikhowe]

Not accepting my password or sending a link, think there's a lot of people with this query

[Leanne_T]

Thanks @Nikhowe 

@Katie_B has replied to your private message and sent your details to be looked into. 

Leanne.