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Re: Can’t access my EE Perks account

Craig781
Explorer

Hi, I too have the same issue. Won’t recognise my saved password. When I click forgotten password link, nothing gets sent to my email address. I’m due to renew my contract in a few days but have been unable to because I need a code at point of renewal. Three times once contacted customer services now and every time I’ve been told they’ll be in touch. 

1 SOLUTION

Accepted Solutions
Alex_H
EE Community Support Team

Hi @Craig781,

Welcome to the EE Community

I have sent you a private message to take some details from you to help with your perk account.

 

Alex

View solution in original post

1 REPLY 1
Alex_H
EE Community Support Team

Hi @Craig781,

Welcome to the EE Community

I have sent you a private message to take some details from you to help with your perk account.

 

Alex