Community Activity

Why is the link to buy a data roaming pack broken?

I’m abroad and have been purchasing the 7 day data roaming pass for £25. I keep getting the texts including a link to buy another but the link takes me to a page that will not load. I’ve attempted searching for it separately on EE and those links are...

Resolved! Delaying transferring number to new EE sim

Hello! I’ve taken out a new sim only contract with EE recently. My plan was to cancel my existing contract with Three and request a pac code to keep my number. However,  I’ve just moved into a new house and I don’t have broadband set up in my house y...

Trying to upgrade - EE Perks code not working

I am trying to do an upgrade, and when I enter a valid EE Perk code, I am getting the error:Code entered is not applicable with this data plan. Please beware that certain codes aren't applicable if discounts are already applied.The plan I am trying t...

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Something went wrong. Try again.

Does anyone know of a fix to resolve the dreaded “Something went wrong. Try again.” error when trying to manage the WiFi??I recently returned back to using my EE hub after returning the TP Link 6E router and Range Extender, and since my BB package wa...

jon_1103 by Established Contributor
  • 34 Views
  • 2 replies
  • 1 Helpful

Can i use my Samsung Smartphone with my EE account?

Hi,I have an EE monthly account which pays for my useage of my dumphone, and for my mobile router.Obviously i use the mobile router with my laptop. I never use the mobile router SIM card for phone calls ( i dont even know if i can). The mobile router...

treez by Established Contributor
  • 117 Views
  • 10 replies
  • 1 Helpful

Unable to make calls from US

Hi all,As the title suggests, I'm currently in the US and unable to make calls. I've tried all the usual suspects including changing provider (only have access to T-Mobile where I am) and spending caps, roaming is enabled and WiFi calling has been en...

Woddeh by Explorer
  • 22 Views
  • 2 replies
  • 0 Helpful

Resolved! Mis- sold a tablet when upgrading, told it was free

Told the tablet was free  but I think reading I could have got reduced plan. The staff at E were whispering, “ is that your third to day, pointing at tablet”  . Before that they tried to sell me a sim. They  to,d me these were the only ways to lower ...

EE sort yourself out!

Spent over an hour speaking to 9 different advisors who kept on just giving up on my problem and putting myself back in a que again. made a complaint. Complaint number 26302713technical ticket number. INC 03719682I have heard nothing in 2 weeks. Issu...