Community Activity
Dear EE.. People can’t hear us when we make calls.. please fix
EE… people cannot hear me when I make calls.. 4/5 times… I then call them back on FaceTime or WhatsApp.. it works fine.. I’ve done all your diagnostic tests.. I’ve reset my network settings.. I’ve checked the service status page to see if there is a ...
Xbox won’t connect to online services
Hii have just got EEbroadband but the Xbox can’t connect to online servicestatus always shows waiting for networking yet the console is connected to the internetUPNP switched on in hub router but the console states otherwise . I have reset this but ...
Oops! Your tracking timed out. Search again for the latest info on your order.
Trying to track my order Just shows Oops! Your tracking timed out.Search again for the latest info on your order.
Landline on router
I am thoroughly dissatisfied with EE/BT. On Tuesday I was told that my old landline number would be activated immediately I got a Home Phone Adapter (which arrived on Thursday), on Thursday I was told it would be activated within 24 hours, today I am...
Netflix Activation not working
This is a long one!April 17th I upgraded to EE from BT via a BT guide to a broadband and TV package including TBT Sport. During this upgrade I was told and have email confirmation dated 17 April that Netflix was part of my TV bundle to avoid having t...
Ordered a phone
Hi I ordered a phone yesterday at 5:45pm I just want to check when would I have it
Accessing Bill online!
Just trying to access my bill online but whenever I click on "View Your Bill" I am directed to a page with no bill details! Anyone else experiencing this?Cheers,S
Mobile internet works slowly or doesnt work at all
Hi all,since las t friday my mobile internet works very slowly or doesnt work at my work place. Signal is good and it was workling absolutely fine before last friday. Am having nearly 100gb to use on data. Restarted phone and settings. Still very wea...
Very disappointed
I am very disappointed with 5g coverage in my town I was told ee was first for everything I have all other networks and they all receive 5g also ee full fibre not available in my area as all other broadband providers are you say your the best network...
Still waiting for replacement SIM – can't access number or request PAC
Hi everyone,I'm honestly losing patience at this point. I requested a replacement SIM from EE on 26th May, and it still hasn’t arrived. In the meantime, I’m completely stuck because: I have no access to my number, as the old SIM stopped working. The ...