Ps5

[Kat1975]

Tried ordering the ps5 fifa 23 bundle on line over the lazt 48 hours. They are instock. It says i can add it as an accessories to my account but will only give me the option to pay now. Rang EE they said it can be done online only even though i cant. Told me to get a different browser on 3 devices. Been a customer for 8 years dont see why it cant be done over the phone as its obviously the website. Anyone else had issues 

[Jon_K]

Thanks @Kat1975.

Are you able to log out, then locate the PS5 on pay monthly and log in when prompted?

Jon

[Kat1975]

Not any more unfortunately. If i log in via the web it says page
unavailable when you click on it

[Jon_K]

Thanks @Kat1975.

Are you able to try clearing your cache again, then try locating it whilst logged out?

At this point do you still get an error when you try to log in?

Jon

[Kat1975]

Yes done all that but this has been done on multiple devices so must be the
website

[Leanne_T]

Thanks @Kat1975 

If you can purchase other add to plan accessories, it could be the PS5 is now out of stock and unavailable to order. 

If you would like to check this, please give us another call us on 150 and the team can look into this for you. 

Leanne.

[Kat1975]

Thankyou

[Leanne_T]

No problem @Kat1975

Have a lovely weekend 🙂

Leanne.

[Robyn3102]

I have this issue also!

[Kat1975]

I have just managed to get ps5 on pay monthly with no games and 1 controller and a 24month pass for £31 a month £10 upfront as soon as i knew they had that stock i ordered it immediately 

[Kat1975]