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Community Activity
Resolved! Can’t access my account
I have been unable to access my account through the app and website for months. I can’t check my bill, or pay it through the app and website - it says an error has occurred. I spoke to customer service through chat and they just told me it’s being wo...
New Extra Hub
Hi, how can I get an extra broadband hub please? Recently transferred from BT to EE and when I was with BT, I had the main hub downstairs and a smaller hub upstairs for our computer. I would appreciate your help.
Microphone
I have a Google pixel 8a and had it for about a month now and my microphone when I'm taking videos isn't working and sounds like wind blowing on it (even when I'm sat in the house) I have cleaned it, checked all my app permissions, the phone is updat...
Resolved! App still not working
Afternoon My EE App not been working since December 24 have tried everything tech section has asked new email reinstall app etc anybody got the same problem. Driving me mad
Help with understanding Data Access Report (may need further investigation)
Hi,Hope everyone is well. Can anyone help with the Data Access Report I received.The majority of calls listed are MOC but there are duplicate calls to mobile numbers which show for e.g. 24/01/2025 (Call Started) 11:38:18 24/01/2025 (Call Ended) 11:38...
Resolved! Re: How do I cancel Apple TV+ contract?
Refreshing this to save creating new post. I have been moved from BT to EE, broadband and TV. Activated the 'free' 3 months Apple TV on BT prior to move to EE. Now have absolutely no way of cancelling it. Next bill shows I will be charged £8.99 for a...
Being charged twice
I've just noticed today ( should of paid more attention to it but had lots of other things on my mind) that since taking out the new phone at the start of this year I'm being charged twice a month at the same ish rate each month. Once on the 4th an...
whenever I go to upgrade my broadband I get an error
hello,ive tried talking to support they just tell me to call sales to hear their deals. ive logged a complaint that no one replies to.I got an email upgrade broadband early for great deals. but whenever I go via the email, or upgrade through myEE etc...
Unable to make calls
I use wifi when I am in my house in Portugal to use internet, no problem browsing in the house or by using mobile data out the house. I want to use my IPhone to make UK calls in and out of the house, the phone does everything else it should do apart...
