Community Activity

I am roaming and was out of coverage

I am in another country. I Turned on roaming data at some point. It worked fine for a while but then suddenly stopped and i was kicked out of the network as well. I tried everything including converting my sim to an e-sim. But then when it didnt work...

Travelling to Greece

Hello. I'm travelling to Greece this weekend.  I'm on monthly plan,with unlimited calls and texts and 125GB data,my question is ,do I have to buy EU passes to avoid additional charges while I'll use my phone abroad? Thank you

Jacurek by Visitor
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EE account

I've moved broadband and TV from Sky to EE, but not 100% sureI previously had an EE mobile SIM but due to network coverage at locations I was regularly visiting, I moved to another provider and took my number with me.Fast forward to April this year. ...

Samsung TV order

Ordered a TV and realised I put the address in to the wrong place. Can't get hold of anyone to speak to about an order. My mobile, broadband etc I could talk to a million people. Changing an order delivery address is impossible. I'm ready to leave it...

Phone No Sound When Pick Up

I have recently switched over to EE. I had a traditional landline phone. On switchover i plugged my phone directly into the hub as instructed. Now the phone rings and when we answer there is no connection/no sound.  Is there anything else that I need...

Smart 5G Hub - No Upload Speed & Constant Connection Drop Off

Hi all,I’ve been with EE for some time now and while the service has occasionally been patchy for a day or two, over the past month it has become close to unusable. We are using the Smart 5G Hub, while download speeds are generally strong (between 30...

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49BW by Investigator
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Roaming USA

Is there a monthly rate for roaming in the USA or is it a flat £25 a week? Last year it was £25 a month!

connection

Hi, my set up is 1 main hub feeding two smaller black hubs which connect into 2 white wifi boxes [sorry don't know the tech names] Everything works fine except 1 of the white boxes will not move on from flashing green.Any thoughts ? it worked ok for ...