Perk doesn’t generate code

sarpaci
Investigator
Investigator

‎09-09-2022 08:49 PM

Hello ,

 

I logged in my perk account and tried to generate a code but when I press “get new code” , nothing happens.

I tried so many different browsers with so money different devices but it is still same , I can’t get a code.

 

anyone have an idea how can I solve this problem ?

 

thanks

 

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5 REPLIES 5
Leanne_T
EE Community Support Team

‎10-09-2022 08:00 AM

Hi @sarpaci

How many codes do you have left to use?

When did you register for a perk account? 

Leanne.

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sarpaci
Investigator
Investigator

‎10-09-2022 08:03 AM

Hi @Leanne_T 

i have 5 . I never used one and I registered dec 2021 .

 

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Leanne_T
EE Community Support Team
In response to sarpaci

‎10-09-2022 08:04 AM

Thanks @sarpaci

What device are you using to generate the code? 

Leanne.

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sarpaci
Investigator
Investigator

‎10-09-2022 08:06 AM

I used ,

  • laptop ( chrome and windows browser )
  • Samsung mobile
  • ipad 

I tried all of them but still isn’t generate code. 

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Leanne_T
EE Community Support Team
In response to sarpaci

‎10-09-2022 08:09 AM

Thanks @sarpaci

I have sent you a private message for some details. 

Leanne.

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