Order additional sim - not eligible!

[Clever-Trevor]

I am new to EE sim only ( 24 month contact ). 
 And can manage my account via the ‘my EE’ app fine. 
when I look at ‘offers’, if I select add a sim - a splash screen says ‘ not eligible’ try again later. 

any ideas what this is about ?

( of course I can & will call 150 in due course - but wonder if others had this ). 

[Chris_B]

@Clever-Trevor  Have you received a bill yet for your sim only ?  You need to pay one bill before you can add another sim to your account. 

[Clever-Trevor]

Hi - thank you - no bill yet; due on 23rd. I will check back again after payment - thanks,