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Now tv

Leanne2025
Visitor

‎16-02-2025 11:33 PM

Evening

I joined EE with the switch from bt. Everything is fine but now I can't log in to now tv app only that for some reason changed to my mums email address. I went to update email address but is saying I already have a account. How can I change this into my email address. 

Thank you

0 Helpful
1 REPLY 1
Michael_D
EE Community Support Team

‎17-02-2025 10:50 AM

Hi @Leanne2025.

Welcome to the community.

The NowTV account would usually be set up in the email address that is linked to your broadband account. If it does need to be changed, you can speak to our customer service guides, and they can see if they can amend it for you.

Michael