NHS Perk account deactivated

[saraheager]

Hi!

I have tried endlessly to logon to my NHS Perk account but it comes up with 'Your account has been deactivated as your registration was not completed within the allowed time frame'... it does not give any option to resolve this, i haven't actually used the perk yet but i would really like to upgrade my phone and stay with EE with the best possible deal.

Thanks in advance,

Sarah

[Leanne_T · Accepted solution]

Morning @saraheager 

Thanks for coming to the community. 

To help you with the perk account, I have sent you a private message on the community. 

Speak to you soon 🙂

Leanne.

[HungryEyes74]

Hi I'm also experiencing this, please advice 

[Ali_A]

Hi @HungryEyes74 
 

I'll send you private message. Please check your inbox and get back to me when you can.

Thanks

Ali

[Thornesimon]

Hi

I’m experiencing the exact same problem. Please advise

many thanks

ST

[Leanne_T]

Morning @Thornesimon 

Welcome to the community 🙂

I have sent you a private message on the community for some extra details to help you with the perk account. 

Hope to hear back from you soon. 

Leanne. 

[emilyj3]

Hi 

I'm having the same problem.

Thanks

Emily

[Linzi_H]

Hi @emilyj3 

Thanks for coming to the Community. 

I will send over a Private Message to help further with your Perk account.

Linzi

[JMC1993]

Hello,

I am also having the same problem

thanks

[Linzi_H]

Hi @JMC1993 

Welcome to the Community.

I'll pop you across a Private Message to take some details. 
Linzi