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Is this a scam text?

LukeK1
Investigator
Investigator

Hi All,

 

I received this. Looks legitimate, and I’ve just taken out new lines in addition to my existing one and got broadband with EE too, so it is possible it is real, but is it? Or is it a scam? 

Thanks,

 

Luke

 

 

1DFF5FD0-EDA7-4CDB-9586-CFB058C99B96.png

 

7 REPLIES 7
Chris_B
EE Community Star
EE Community Star

@LukeK1   That’s legit.    That’s a great price as it’s usually £27.  

Check out the T&Cs first though. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thanks very much. Wondered it could be real. As I said, have got a lot of stuff from them recently, but this did seem a bit too good. 

How can you tell it’s real please (so I’m not so cynical next time)?

 

Thanks again,

 

Luke

XRaySpeX
EE Community Star
EE Community Star

It's a typical EE wording that links you to a pukka EE webpage & not a fake 1 pretending to be EE.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Leanne_T
EE Community Support Team

Hi there @LukeK1

 

I can see you've had some great advice, for the text you have received from EE for the unlimited data offer. 

 

It's good to be cautious, for help on what may be a scam text please see our Prevent scams including phishing, vishing and smishing, Help page. EE will never ask you for your PIN or password via email or text 🙂

 

Have a lovely weekend. 

 

Leanne. 

Thanks Chris, X-ray and Leanne, 

 

I’m convinced! Will look at the terms now and reply back. 

have a good weekend all!!

 

Luke

Hi All,

 

So I had a look at the terms and this is legit, but it looks like it is actually a monthly add on, so you pay that amount in addition to your current plan. I was only interested as it appeared to be a substantial reduction on what I’m paying for a 160gb per month plan, so not for me, but hope helpful for others.

 

Not sure if the wording was deliberately ambiguous - it doesn’t refer to add ons - but it did appear too good to be true. Turns out it was. 

Thanks again all,

 

Luke

Leanne_T
EE Community Support Team

Hi @LukeK1

 

Thanks for posting, this will be helpful to others. 

 

Yes, the unlimited data is an additional add-on separate from your phone plan. 

 

Have a lovely weekend. 

 

Leanne 🙂