The EE Community

Battery back up plus alarm tones

Does anyone know if you can mute the alarm tones in the new 'battery back up plus'?

Pay monthly

Hi it’s been 2 days since i have ordered my s25 ultra but there is no update regarding this. Why its taking so much time? 

Inclusive extras

I’ve just had a text message to say you’ve changed my inclusive extra, even tho I didnt ask for this, and noone asked me I took this contract specifically for the worldwide roaming and if this has now been removed, this isn’t the contract I’ve signed...

Reinstate broadband after bill paid

Hi I’ve now paid my bill which was 5 days over how do I get my broadband reinstated 

Wifi devices

Hi Anyone had issue's with some of their device's not showing up on the app ?. I've set parental controls to disable the wifi at certain times and added all of the kids devices to the group but after working for a few months the devices have disappea...

EE removing international roaming from plan

Is anyone else shocked that EE have removed international roaming from their plan and not also reduced the price of said plan? Given it was the only reason we picked this plan and my wifes roaming didnt even work whilst on are honeymoon this seems ab...

Same thing happened to me, I’ve had a specific roam further on my account for years, I’ve had no notice by letter email or text except last night during my flight to the USA that they’ve changed me to the new roaming system and put me on eu roaming, ...

Move address or Migrate first?

I'll try and keep this brief. Moving house and want to switch to EE 1.6Gbps from my BT broadband 960Mbps. I'm 18 months into 24 month contract. I have 2 weeks til move in date.Do I migrate from BT to EE first, then move the address? Or do it the othe...

Not received data

I put 10 in my phone this morning and not received my data