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Inclusive extra

TautvydasC
Explorer

I have inclusive extra with my EE plan. I've chosen Apple Music and i'm using with Shazam. But sometimes when i find a song with Shazam and i open Apple Music it says that i need to choose a plan. Sonindon't understand how it works.

3 REPLIES 3
Christopher_G
EE Community Support Team

Hi @TautvydasC 

Welcome to the community.

Does it work OK when you don't go through Shazam?

Chris

Yes. It works usually with shazam, but sometimes it says that i need to have a plan. So not all songs included to my plan? Before i had Spotify and i didn't have any problems. But i always wanted to try Apple Music.

Christopher_G
EE Community Support Team

I'm not sure why that is, @TautvydasC 

I would suggest speaking to our Technical Support team to see if they can help with this.
Chris