Inclusive Extra - TNT Sports

[Kingarthur64]

Hi, I'm getting conflicting info re. Inclusive Extras on my account. I am on an old 'All Rounder' sim only plan which at the time I took it out included 1 x Inclusive Extra which I have had as 'TNT Sports' ever since. Can someone confirm that this option will remain on my account/plan all the while I keep the plan going, as I noticed it is only the top tier of sim only plans that have access to TNT Sports now since August last year. I am still in contract and wondering what if anything will happen when my contract expires. I'm hoping that I can keep TNMT on my a/c. Thanks

[Northerner]

Hi @Kingarthur64 

You'll need to speak to EE CS on 150 to check if your offer ends when your contract ends. 

Thanks 

[Leanne_T]

Morning @Kingarthur64 

Thanks for coming to the community. 

Does the Inclusive Extra have an end date showing in your EE account? 

Thanks 🙂

Leanne. 

[Kingarthur64]

Hi Leanne,  I not that I can see. I still have about 4 months left of my contract /minimum term so expecting it to continue until at least then. It just seems no one can answer whether I will keep it beyond the minimum term date. I am also getting a 30% pay monthly discount showing without an end date on my bill but again not sure if this will continue beyond my min term. 
Thanks

[Leanne_T]

Hi there @Kingarthur64 

Thanks for coming back to me. 

The plan and TNT Sports should stay the same for you if this has no end date showing. 

For the discount, is this a friends and family discount? 

If you would like to double check everything will continue, our mobile guides can access the account and give you the answers you need 🙂

Leanne.