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How to remove add ons?

Kenny1717
Visitor

‎06-12-2023 12:31 AM

I'm not in the UK atm and have tried to remove the BT Sport add on and its just not possible to do it online. I have called EE 150 earlier in the week to sort my mobile plan out and forgot to mention removing this add on. I can't call them again because on that last call they charged me over £100! 

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1 REPLY 1
James_B
EE Community Support Team

‎06-12-2023 08:51 AM

Hi @Kenny1717,

Welcome to the EE Community. 🙂

In the EE app, tap the Mobile add-ons tile, then select the add-on. You should see a remove button on the next screen.

Hope this helps.

James

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