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How to change EE perks email

Nickilomax10
Visitor

Hi 

I’ve had my email changed in work and now can’t get into my EE perks . Does anyone know how you can change it please 

54 REPLIES 54
Christopher_G
EE Community Support Team

Hi @AllisonKing 

Welcome to the community.

I've sent you a private message to get some information from you. Please have a look and get back to me.

Thanks

Chris

Montylad
Visitor

Hi 

I am same, my work email address has changed can you let me know how I change it please.

Kind Regards 

Carl

Peter_W
EE Community Support Team

Hey @Montylad.

Welcome to the EE Community!

I've sent you a private message over requesting a few more details so we can get this sorted out.

Peter

Hi I have this same issue my work nhs email address has changed and I can’t register new address as it recognises my name etc on the perk website so I have no way of getting my new code. 

Debbie_G
EE Community Support Team

Hi @Vicky252.

Welcome to the community.

I've sent you a private message to help you with your perk account.

Debbie 🙂

Jadecowan
Visitor

I'm also having this issue. I spoke to someone on the online chat who said it had been changed, but I still can't access my account and I'm ready to upgrade so really would like to access my discount code! 

Any help would be greatly appreciated. Thank you! 

Rach_H
EE Community Support Team

Hi @Jadecowan 

Welcome to the Community!

We don't want you to have any issues logging into your account, so I'd love to help you get this sorted. I've popped you through a Private Message, so I can get some further details.

Rach

Mine has also changed. Are you able to help? 

Rach_H
EE Community Support Team

Hi @gemma_01827 

We don't want to have any issues with your account, so I've popped you through a Private Message for more details, now 🙂

Rach

Specs108
Visitor

Hi, I also need to change my perks email - how do I do this?