How do i claim my free ear buds

[Marley1302_]

Yes I would like help with it

Sent from Outlook for Android<>

[Katie_B]

Hi @Marley1302_. 

Your Samsung Galaxy Buds2 Graphite will be automatically delivered to your account address within 15-30 days of your purchase. Please note this is excluding weekends.

Katie

[Marley1302_]

When I got the phone the fella at EE said I would have to claim it from Samsung directly, is this not the case then.

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[Katie_B]

That's not the case @Marley1302_. 

They will be auto fulfilled and dispatched to your account address. 

Katie 🙂

[Marley1302_]

Thanks for information Katie really helpful.

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[Ioopykram67]

Yes

[Christopher_G]

Hi @Ioopykram67 

Which phone did you order and when did you order it?

Chris

[Ioopykram67]

Samsung s22 October 17

[Leanne_T]

Hi @Ioopykram67 

The promotion for eligible devices from 30th September - 31st October 2022 was with Samsung, you would have needed to claim for the Buds 2 within 60 days of purchase. Details can be found on the Home - Samsung Promotions site. 

Leanne.

[drsalfalkirk]

S23ultra