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Full works iPhone Apple Premier

Gubro
Investigator
Investigator

Hello,

I would like to join EE and sign up for the £29 promotional package.

i can see it includes the Apple One package but I would like to upgrade it to the Premier.

According to Apple I have to upgrade to the Premier via EE, but I can’t seem to get a positive answer from EE.

Is there any way to upgrade? I am happy to pay the difference.

Thanks

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Gubro  No it’s not possible EE only offer the individual subscription and you can not pay the difference to up this.   It’s just not offered. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

14 REPLIES 14
Chris_B
EE Community Star
EE Community Star

@Gubro  No it’s not possible EE only offer the individual subscription and you can not pay the difference to up this.   It’s just not offered. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thank you. This is bad news, EE should offer the upgrade.

Chris_B
EE Community Star
EE Community Star

@Gubro  That’s not upto EE to offer.  It’s not their service.  If Apple give them the ok to do this that’s different.  You can’t just go offering somebody else’s product via your service. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

I understand that, but as I understand you can not upgrade this via Apple either, so there is no way to get Premier when on this deal.

Chris_B
EE Community Star
EE Community Star

@Gubro  No it’s not possible.  EEs subscription is only for the individual subscription if you want premium subscription, you have to take this out directly with Apple.   So this tariff isn’t worth having if that’s what you want. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Minkey1
Star Contributor
Star Contributor

@Gubro 

All our Apple hardware and services, inc iCloud, we buy direct from Apple. Isn’t there a suitable EE deal you can do for the phone only and then buy whatever service(s) you want from Apple?

Mike
EE Fibre 900 via SH+ with 2 Extenders, EE TV Pro & Mini boxes, 2 EE SIM's only, all originally BT, and wishing it still was.
LG Oled, Denon/Cambridge Audio 7.1, Panasonic 4K player, Apple TV 4K

I have Apple One Premier from Apple.

Seeing this deal I hoped for saving some money and still keeping my Premier.

If I have to subscribe to the Premier even though this plan includes the individual, than the value of this plan goes down for me.

Matt_124
Star Contributor
Star Contributor

You could just go for the non-Apple version of the Full Works plan so you can use the other benefits that are not Apple-centred.

Well I do not watch tnt, not interested in google ai and have Netflix via my sky subscription so not much use for those either.