24-09-2024 10:11 AM
Last weekend I upgraded two phones one being to an S24 Ultra that I should be able to claim a free Galaxy Tablet and the other an S23 FE to which I should be able to claim Galaxy Buds and £100 cashback, however I cannot find anywhere how I go about claiming for these items, any assistance would be gratefully received, thanks.
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24-09-2024 10:31 AM
Hi,
Please follow the links for your Chromebook and Buds, respectively.
https://samsungoffers.claims/sam/chromebookgoGWP/en-GB
https://samsungoffers.claims/sam/summerofFE/en-GB
Visit the websites and see the details on how to claim the gifts.
Thank you.
24-09-2024 10:31 AM
Hi,
Please follow the links for your Chromebook and Buds, respectively.
https://samsungoffers.claims/sam/chromebookgoGWP/en-GB
https://samsungoffers.claims/sam/summerofFE/en-GB
Visit the websites and see the details on how to claim the gifts.
Thank you.
26-09-2024 01:42 PM
Thanks for that.
The next issue I have is that after upgrading at the EE shop I didn't get proof of purchases (Invoice or similar) that I now require to enable my claim, do you know how I can get a copy of a proof of purchase?
Thanks.
26-09-2024 04:33 PM
Hi @GaryK62,
If you have no proof of purchase, give us a call on 150 or message us via the app and one of our guides can send you out a proof of purchase via e-mail to help with your claim.
Alex