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Cannot make calls or access plans or bills/etc
I currently cannot make or receive callsWhen trying to check to make sure the bills/plan is okay, I get the response This service isn’t working right nowWe’re working hard to get it up and running. Try again later, visit our website or get in touch i...
URGENT HELP REQUIRED 2.4 or 5GHZ Cant connect to cctv devices
Hi.. Before I lose the will to live could someone offer me some support asap please...I took delivery of a new router / smart hub this week and started to connect l devices, no probs so far. When I tried to connect both of my CCTV systems it would w...
really bad coverage, no data at all
Hi. I don’t have any EE coverage and data from two weeks. Before it was working amazing. No I don’t have even one line of signal. Just wondering if it’s something wrong with EE in ME139RL area?I checked area coverage and there is not a problem. Nothi...
Unknown mobile number in my account
I have just checked on my account today 21st May and found an unknown mobile number in my account. The mobile number is 073xx xxx x82. I am not sure where this come from.So far I only have 2 mobile numbers attached to my account. We do have a broadb...
4G Mini won't connect to my Samsung TV
My 4G Mini has been working with my Samsung TV and all other devices well for months. It has suddenly stopped connecting to the TV although all other devices still connect. I can Hotspot the TV to my phone. I have reset the Wifi box and TV settings. ...
Smart 5G Hub - No Upload Speed & Constant Connection Drop Off
Hi all,I’ve been with EE for some time now and while the service has occasionally been patchy for a day or two, over the past month it has become close to unusable. We are using the Smart 5G Hub, while download speeds are generally strong (between 30...
Need to pay internet bill
I have been trying to pay my bill today but the app and the browser page just tell me there's a problem. Please advise
Any breakdown of prices/deals of eetv
Moved across from bt fibre to one of the higher ee fibre packages a few months back, looking to switch from my sky tv packages as its nearing the £80-90 mark for the sports and entertainment.Tried looking at the eetv site which seems to be permanentl...
Resolved! no incoming calls
Hi,I am new to forum.Just joined EE today, from another supplier, have new router with cables and home phone adaptor. Transfer and set up so far very clean, and straight forward, apart from not receiving phone calls. Am I supposed to do anything?Al...
Accidentally purchased credit I can’t use
I recently had to cancel my credit card after losing it resulting in my monthly PAYG subscription payment failing. I added the new card and attempted to renew my monthly pack but instead ended up just topping up with £10. I realised this only after I...
