Ee perks

[Alihodson]

I am becoming increasingly frustrated that I can’t log onto EE perks- I provided my work email address but never received a emails to verify. I the uploaded my ID and received an email to say I had been accepted but still needed to verify my email! I can’t log on to Ee perks as the password reset doesn’t work and now it’s saying I’m locked out of the account ?? So what do I do next! 

[James_B]

Hi @Davejy2019,

Welcome to the EE Community. 🙂

I've sent you a private message.

Thanks

James

[Dunc70]

I’m having same issue can someone contact me please.

[Dunc70]

Hi can you contact me please I’m having same isdue

[Leanne_T]

Hi @Dunc70

I have replied to your private message 🙂

Speak soon.

Leanne.

[Jineffect]

I can't log into my perk account and when I try reset password nothing happens. I have checked junk mail. Please help.

[Leanne_T]

Morning @Jineffect

Thanks for coming to the community.

When did you request the password reset?

Have you registered with your work or personal email address?

Leanne.

[Avengergirl]

Hi. I’ve tried to register my works email and it says my account has been deactivated due to not registering in allowed time frame. I have tried to re-register. I have validated my email and still can’t get the codes. Please could you advise 

[Katie_B]

Hello @Avengergirl. 

Welcome to the EE Community.

I would love to help you get logged in to your EE Perks. 

When you have a moment please check your community inbox. 

Katie.

[hmfcalum]

I'm not receiving the verification email to my work email address either - can someone contact me regarding this please, as I'm looking to upgrade my phone today.

[Katie_B]

Hello @hmfcalum. 

Thanks for coming to the community. 

Have you checked both your Spam/Junk folders?

Katie 🙂