Ee perks

[gjhoey]

I am unable to log in to EE perks. It does not accept my password, I do not receive password reset email, I have checked all folders and repeated many times. It tells me I am registered when I try to register as a new member. It seems lots of people have this trouble. I have used EE perks in previous years so I know my account is verified. Help.

[Leanne_T]

Thanks for coming here.

I have sent you a private message on here for some extra details

Leanne.

[Decimouk]

Im getting the same problem, it’s impossible to login to Perks 

[Decimouk]

Hi Leanne, I’m having the same problem, could you please help me? Kind Regards 

[James_B]

Hi @Decimouk,

Welcome to the EE Community. 🙂

Have you recently registered for EE Perk?

Have you verified your email address?

Which error message do you see when trying to login?

James

[Decimouk]

Hi James,

I am with EE since 2009 and I have accessed my EE account through the app.

Do I have to register again for the perks?

Kind Regards

Sent from my iPhone

[James_B]

Hi @Decimouk,

Your EE Perk isn't linked to your My EE login.

What issue are you seeing when trying to log in to EE Perk?

James