EE perks

[Alex4059]

Hi I have tried to obtain my EE perks password , but unable to receive the code due to the MOD security and not allowing such emails

is there a resolve at all ? 

[Katie_B]

Good morning @Alex4059. 

I have responded to your private message. 

When you have a moment please check your community inbox. 

Katie

[JM1010]

Hi

Also having this issue today. Had the 20% perk for past 2 years, upgrade was due tomorrow (22nd Jan) so upgraded last week but just had a text from EE about the perk end and to log in to EE app to get a code but it isn't working at all.

Any help please?

[Katie_B]

Hi @JM1010. 

Welcome to the community. 

What is happening when you log in to Perks?

Katie

[JM1010]

So from the EE app to get the code and it just cycles round and takes me to the home page again. I upgraded early part of this week but never got the perk option when upgraded and the text from yourselves came this morning to say my current perk was ending.

[JM1010]

Just looking to get the code please

[Katie_B]

Hi @JM1010. 

Please could you try logging in HERE. 

Katie