27-10-2025 09:54 AM
Hi,
I'm trying to generate a discount code from the perks site but it keeps coming up with an error "Unable to Retrieve Code at this current time, if the problem persists please contact your company EE Perks representative"
I am currently working for a East London Nhs trust.
Thanks
Solved! See the answer below or view the solution in context.
23-01-2026 07:31 PM
Hi,
I’m Im having similar issues to others on this topic I.e where it states that it’s unable to generate a code.
How do I resolve?
24-01-2026 08:08 AM
Hi @Il3
I'd like to get you some help with this.
I'll send you private message. Please check your inbox and get back to me when you can.
Thanks
Ali
06-02-2026 08:27 AM
Hello, I am having the same issue and error message. Any help much appreciate!
Thanks,
Amy
06-02-2026 10:57 AM
13-02-2026 11:28 AM
Hi i am also having this issue please can you tell me where /who i need to speak to re this
13-02-2026 05:14 PM
Welcome to the Community, @amanda26785.
Thanks for reaching out to us about this!
I've just sent you over a private message so we can take a closer look into this.
Peter
16-02-2026 09:49 PM
Hello, having the same issues. What do I need to do?
Thank you
17-02-2026 10:00 AM
Hi @peterhurt.
Thanks for coming to the community.
I've sent you a private message to help you further with this.
Debbie
22-02-2026 10:41 PM
Hi,
hope you’re well. I’m having the same issue. Any assistance would be appreciated.
thanks
23-02-2026 09:00 AM
Hi @Riyaz1,
Welcome to the EE Community
I have reached out in a private message to help with your perk account.
Alex