EE Perks

PH202
Investigator
Investigator

Hi my email address is registered with EE Perks but it won’t let me reset my pass word? I am ex forces and don’t have a work email address but come to the offer through reward for forces and have been an EE customer for 10 years

Thanks

5 REPLIES 5
Leanne_T
EE Community Support Team

Hi @PH202 

Thanks for coming to the community. 

Did you originally register using a personal email address or a work email? 

Leanne 🙂

PH202
Investigator
Investigator

Hi Leanne

I registered with a personnel email 

thanks

Phil

Leanne_T
EE Community Support Team

Thanks @PH202 

Is the password reset email showing in your junk/spam folder? 

Leanne.

Hi Leanne 

no I have checked all of these would it be possible to delete my account and start again?

thanks

Phil

Leanne_T
EE Community Support Team

Yes, this would be possible @PH202 

I have sent you a private message for some details 🙂

Leanne.