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EE Perks - new NHS email

Barber23
Visitor

‎25-07-2023 08:12 AM

Good morning, 

I’ve been using EE perks for some time, I’ve just starting thinking about upgrading my phone, and my children’s phones but I can’t get into EE perks, this is because I’ve changed NHS jobs and can’t access my old email anymore, I’ve tried to make a new account with new email but can’t as my details are already on the system? What can I do? 

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2 REPLIES 2
Alex_M
Star Contributor
Star Contributor

‎25-07-2023 08:17 AM

Hi @Barber23,

You will need to get in touch with customer service who will be able to update the email on your account, or deactivate your old one.

Thanks,
Alex

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James_B
EE Community Manager
EE Community Manager

‎25-07-2023 08:40 AM

I can help you with this @Barber23 

I've sent you a private message to take some details.

James

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