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EE Perks account deactivated

Stuart747
Explorer

My EE Perks account has been deactivated, I’m looking to get it reactivated, but can’t find any link to do so.

22 REPLIES 22
Katie_B
EE Community Support Team

Hi @Nameduser

The quickest way for you to get this resolved is to call 150 and speak to our Mobile Care team. They have access to your account and will be able to raise a webform with our perk team. Alternatively, I can email them, but this may take longer. If you would like me to do that, please send me your mobile number and the email address that you registered originally.

Katie

PavoDaBox
Visitor

Hello.

My perk account is deactivated. Can you sort it out for me, please?

Thanks!

Rach_H
EE Community Support Team

Hi @PavoDaBox 

We can certainly take a look into this. I've popped you through a Private Message, so I can take a few more details.

Rach