EE Perks NHS Email Verification Not Arriving

[Electrogirl107]

Hi, 

I am a long time customer who has just started work with the NHS.

I am not receiving the EE Perks verification email to my NHS work inbox. 

I had put both my work and personal email addresses. 

I have checked both the main and junk mail inboxes for 2 days and still nothing has arrived. 

I have checked other forums and it seems like the registration attempts need to be removed so that I can attempt to register my personal email address with my work ID badge instead.

Please can someone assist me with this?

Thanks! 

[Leanne_T]

Hi @Electrogirl107 

Thanks for coming to the community 🙂

How long ago did you register for the perk account? 

Have you checked your junk/spam folder? 

Leanne 🙂

[Electrogirl107]

Hi Leanne, 

I have tried to register since yesterday. 

I mentioned I have already checked the junk mail folder and it isn't there either. 

I think work security may be blocking it (as I've seen mentioned it previous similar posts) but I have no way finding out for sure. 

I have also tried to register again with my personal email and work ID but it says my details are already registered so will not allow it. 

[Leanne_T]

Thank you, sorry I missed that @Electrogirl107 

I have sent you a private message for some extra details to help get this sorted for you 🙂

Leanne.