29-12-2021 12:20 PM
Hi,
couple of questions:
1. can I use my ee perk with a trade in plan?
2. no matter what plan I choose online I get a message saying the code is not valid?
Thanks very much. I just want to upgrade my phone. Shouldn’t be this difficult.
29-12-2021 01:46 PM
Hi @gmbeee
Is the Perk code one that you have generated yourself, or did someone give it to you?
Chris
29-12-2021 02:13 PM
Might be expired maybe?
29-12-2021 02:59 PM
self generated. I’ve tried 2 codes. Both are valid codes. Same not valid error no matter what I put in the basket.
05-01-2022 10:06 AM
Did you manage to get sorted? The Perk discount can be used with some trade in plans, but there are exceptions.
I would recommend speaking to our Mobile Care team so they can help get the order put through for you.
