EE Perk says that it’s been deactivated

Toom78
Explorer

can anyone help EE perks says that it’s been deactivated

1 SOLUTION

Accepted Solutions

hi leanne, my EE perks has also been deactivated please can you help me? 

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14 REPLIES 14
Leanne_T
EE Community Support Team

Hi @Toom78

Thanks for coming here. 

I have sent you a private message on here for some details 🙂

Speak soon. 

Leanne.

hi leanne, my EE perks has also been deactivated please can you help me? 

Once they see your message, they reply quite quickly They have to delete your account and you have to reset it up text about 48 hours in all I hope it helps

Jon_K
Former EE Employee

Hi @paulared.

I'll send you a private message on here 🙂

Jon

Marvey
Investigator
Investigator

My account also says deactivated…can anyone help??

Leanne_T
EE Community Support Team

Hi @Marvey

Thanks for coming here.

I've sent you a private message on here for some details. 

Thanks.

Leanne.

rich1175
Visitor

I have the same issue with my account. Any assistance would be very helpful 

James_B
EE Community Manager
EE Community Manager

I've sent you a private message @rich1175 

Please check your inbox and get back to me when you have a moment.

Thanks

James

Rbrooks60
Visitor

My re perks has also been deactivated can someone please help.