EE Perk account deactivated

[plum84]

I have tried to log into my EE perks account (which I had forgotten) and I now have a message to say that my account has been deactivated due to registration not being completed within the allowed time frame. Help please?

[Leanne_T]

Hi @plum84 

Thanks for coming here 🙂

I've sent you a private message to get some information from you.

Could you have a look and get back to me please?

Thanks.

Leanne.

[SophieH34]

Could you please message me? Having the same problem.

[Leanne_T]

Hi @SophieH34 

Is your perk account showing as deactivated when you log in? 

Leanne 🙂

[SophieH34]

Yes

[Leanne_T]

Thanks @SophieH34 

I have sent you a private message now 🙂

Leanne.