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EE Perk - Registered email change

Miso_Pretty
Visitor

‎22-10-2023 03:46 PM

My NHS work email has changed since I registered for EE Perk. When I log in using the registered details, I'm asked to validate my account and 'We have sent you an email to the company address you provided.' but it's being sent to the email account that is no longer accessible. I still work for the NHS. 

0 Helpful
3 REPLIES 3
Katie_B
EE Community Support Team

‎23-10-2023 08:12 AM

Hi @Miso_Pretty. 

Welcome to the community. 

I have sent you a private message. 

Katie

0 Helpful
Cmixmax
Visitor

‎28-10-2023 08:40 AM

hi also cant access my account i no longer have access to my old email address

0 Helpful
Katie_B
EE Community Support Team
In response to Cmixmax

‎28-10-2023 08:41 AM

Hello @Cmixmax. 

I have sent you a private message. 

Katie