EE GameCard bundle not received

[Ellis169]

I bought a new AMD graphics card that comes with £150 EE Game card, but i have not received any text message with the code or anything. I need help with getting it.

[Leanne_T]

Hi there @Ellis169 

Welcome back to the community. 

How long ago did you receive the order? 

If this was more than 2 working days, can you try texting EE GameCard to 150 and let me know if this works for you?

Leanne. 

[Ellis169 · Accepted solution]

I did that and it did not do anything

I spoke to customer service and they said it will take 14 days after purchase to receive the EE game card. It's 14 days because you can send it back within those 14 days and they don't want people using the code then returning the bundle apparently.

[Linzi_H]

Thanks for letting us know you're all sorted out and can expect this soon @Ellis169 

Linzi