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Discount code

zubzy
Explorer

I bought a PS5 a couple of months ago and received some 10% off discount codes. I’m trying to buy a MacBook now, and they don’t work. I assumed its because the MacBook is already 100£ off due to black Friday, but I tried the code on other products and they still don’t work, any help?

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Thanks for the quick reply @zubzy 

If you call us on 150 or 0800 956 6000 and either select 1 for a text to be sent with more options or 2 to be connected one of the team. Any of our guides can look into this and transfer you to the relevant team if needed 🙂

Leanne.

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3 REPLIES 3
Leanne_T
EE Community Support Team

Morning @zubzy 

Thanks for coming to the community. 

Did you receive the discount codes via email? Do they have an expiry date showing? 

Have you tried calling our customer support guides since you posted on the community to get the code looked into? 

Leanne 🙂

I received the codes as paper vouchers in the package and they show no expiry, who can I contact for customer support as there no route which actually seems to resolve these types of queries, when calling the automated voice has no ‘other’ option.

Leanne_T
EE Community Support Team

Thanks for the quick reply @zubzy 

If you call us on 150 or 0800 956 6000 and either select 1 for a text to be sent with more options or 2 to be connected one of the team. Any of our guides can look into this and transfer you to the relevant team if needed 🙂

Leanne.