Chromebook 4 promotion

[JAB0110]

Hi, recently upgraded to an S22 over the phone and have claimed for a Chromebook.

Samsung have responded  Please provide the invoice/receipt/order confirmation clearly showing the order date, the retailer name, the model of the product purchased and the price paid.

As far as I'm aware I've never had  an invoice/receipt etc... as it was done over the phone. How can I request a paper or digital copy?

JB

[Leanne_T]

Hi there @JAB0110

Thanks for coming here. 

Have you uploaded a copy of the delivery note that was included in with your phone? 

Leanne 🙂

[JAB0110]

Hi Leanne

I didn't get/don't have a delivery note. How do I request a copy?

J

[Christopher_G]

You can ask our Mobile Care team for a proof of purchase, which they'll send you, @JAB0110.

It should have all of the information that you need on it.

Chris

[JAB0110]

Christopher-G

Proof of purchase letter received and uploaded, claim approved, Chromebook to be sent.

Thank you

J

[Christopher_G]

Great stuff, @JAB0110.

Thanks for coming back to let us know. 🙂

Chris