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Change Smart Benefit

JezL74
Visitor

After trying for a few days at home in Uk with no luck to change me Smart Benefit to ‘Roam Further’ I had no option but to try again when landing in USA, same error message appears like the functionality is disabled in the EE system, how can I change this as not paying for the data used when EE offer a service to use existing data  abroad and then don’t let you follow the process through! 

1 REPLY 1
Jon_K
Former EE Employee

Hi @JezL74.

 

Welcome to the community.

 

What error message do you get when you try to change the Smart Benefit?

 

Jon