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Cancel roaming data add on

Grouville
Visitor

I bought roaming add on for £10 a month whilst I was away last week. I would now like to cancel it please. How do I do this?

30 REPLIES 30
Chris_B
EE Community Star
EE Community Star

@Grouville  You just text STOP ROAM FURTHER to 150

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

If that doesn't work try STOP ROAMING PASS to 150. They changed its name somewhere down the line.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
DanGrimshaw
Visitor

STOP ROAMING PASS and then YES to confirm when they reply

Thanks for the infor - I have researched EE's guidance and it now seems you have to text  the following message STOP ROAMING PASS

Thank you Chris

Yep, this worked for me. Thanks

LeahIreland1
Visitor

If I have paid for roaming monthly. If I cancel my roaming will it stop with immediate effect or will I get a month of roaming? Thank you 

Katie_B
EE Community Support Team

Hello @LeahIreland1

You can stop your roaming add-on at any time. 

Pro rata charges depending on when you cancel this. 

Katie

Worked for me thank you