Apple one activation

[Malkrae]

Does apple one activation come by text or imessage.  And when will I receive the message it has been 3 days since the upgrade and 4 calls to support and still nothing.

[Malkrae]

@Leanne_T  hi I already have the most up to date version 18.2.1 makes no difference..

[Leanne_T · Accepted solution]

Thanks @Malkrae 

If you give us a call on 150, the team can get the link sent to you to see if this helps you get set up 🙂

Leanne. 

[SoFather]

I went through this with customer services to activate but Ive now noticed AppleCare billing me £5.99 a month for thus when it should be free. What’s gone wrong…?

[SoFather]

Apple “are” billing me. (Not care)

[Rach_H]

Hi @SoFather,

Welcome to the Community!

Did you have this setup with Apple before you took out your plan with us?

Rach

[SoFather]

Hi,
I used to be with Apple a year ago.
So yes
But I chose the Apple through EE in the subscription option.?


Sent from my iPhone

[Rach_H]

I'd recommend giving our team a call, @SoFather, and they will be able to take a look into this, and help get this resolved.

Rach

[SoFather]

Best number to ring for this?
Sent from my iPhone

[Rach_H]

If you call our Billing team they will be happy to help @SoFather.

Rach

[SoFather]

Thanks
Sent from my iPhone