Apple Music add on
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25-11-2022 05:13 PM
Hi
I have recently purchased a new iPhone and contract with EE and at the time of doing so already had a subscription to Apple Music.
I have activated the 6 month free Apple Music add-on, text MUSIC to 150 and done all the bits as far as I can tell, but my phone still says my subscription ends on 8th December.
Any help would be appreciated
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25-11-2022 05:26 PM - edited 25-11-2022 05:26 PM
Your existing subs with Apple itself ends on 8 Dec.
You recent 6-month free membership via EE started 19 Nov.
There'll be a few days overlap unless you can cancel your direct membership with Apple.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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27-11-2022 08:33 PM
Thank you.
I’m just concerned that I can’t see any real confirmation anywhere that says my free trial is taking over.
Don’t want to lose all my playlists I’ve spent years accumulating etc. 😅
