Anyone out there

[Tullbols1974]

Need help about a family data pass

[XRaySpeX]

@Tullbols1974 : What about it & where are you going?

[Tullbols1974]

Hi there thank you for getting back to me. 
im going to the Dominican Republic 

[Tullbols1974]

Is there a family data pass

[XRaySpeX · Accepted solution]

As it is not in EU, you cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/help-new/roaming-costs/countries/dominicanrepublic .

You will be offered a data add-on when you land but it will be per no. not for the whole family.

If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.

[Tullbols1974]

Ok thanks, does this mean I can’t share my data still? 

[XRaySpeX]

No, you can't gift data in a country where you cannot use your usual UK allowances.

[Tullbols1974]

Thank you very much for your help it has answered all my concerns, I will make sure WiFi calling is turned off and get my family individual add ons, is that correct? 

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

[Leanne_T]

Hi @Tullbols1974

Thanks for coming here. 

Yes, each number would need an add-on. 

Please make sure everyone is set up to use the phones abroad, see our EE Roaming - Getting ready to use your phone abroad post, for help on getting set up.

Leanne 🙂