19-02-2023 04:57 PM
I saw that i had around £300 Adidas vouchers in my rewards section. Went to use them and they were all empty except for 0.45p.
Any explanation as to why i was rewarded to such a paltry £0.45…?
20-02-2023 08:03 AM
Hi @OllyMillMill,
Welcome back to the EE Community. 🙂
Did you purchase the vouchers via your account or were they part of a promotion for purchasing a new phone?
James
20-02-2023 09:55 AM
Not entirely sure, they appeared in my rewards section but when i went to use them they were all empty except for one which had £0.45
20-02-2023 09:58 AM
It sounds like the vouchers have been added to your account in error.
Our Customer Care Team will be happy to look into this issue if you get in touch.
20-02-2023 10:02 AM
What would i need to do next? It just takes me to the generic help page?
20-02-2023 10:04 AM
If you select the account and billing option, it'll display the different contact methods available.
