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Add to plan

Trizzy_1987
Explorer

‎10-12-2023 04:09 AM

What is wrong with EE app and website I want to do a ps5 add to plan bundle but it just keeps taking me to the new stupid gaming store EE has with no add to plan option, so frustrating I rang I'm eligible so why is such and issue? Can somebody does get it sorted don't know why they didn't while I was on the phone. I've been a customer for over 10 years now but it is getting disgraceful 🙄

0 Helpful
3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

‎10-12-2023 03:33 PM

Hi @Trizzy_1987,

Welcome to the EE Community. 🙂

Are you trying to place your order at Pay Monthly Accessories | PAYM Headphones & Tech | EE Shop?

James

Trizzy_1987
Explorer
In response to James_B

‎10-12-2023 05:32 PM

Pay monthly accessories I've tried all avenues so far and no joy, thanks for quick response. Is there anyway this can be done over the phone?

Many thanks,

Tristan.

0 Helpful
Christopher_G
EE Community Support Team
In response to Trizzy_1987

‎11-12-2023 08:23 AM

Could you try the page that @James_B posted on another device or browser please, @Trizzy_1987? If it still isn't working, I'd recommend speaking with our Mobile Care team to see if they can help you get it added.

Chris